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Your Family Eye Care Center – Located in the plaza of Walgreens & JCPenney

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Home » What's New » Visiting Your Optometrist During COVID-19

Visiting Your Optometrist During COVID-19

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Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Maple Grove Vision Clinic at (763) 420-8030 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

In the wake of the latest recommendations from the Center for Disease Control and the World Health Organization, we wanted to make you aware of new procedures taking place at Maple Grove Vision Clinic, effective immediately.

HOURS OF OPERATION: We will be open Mondays – Thursdays from 12:00p-5:00p. If you currently have a scheduled appointment outside those hours, our staff will contact you to see how we can best meet your needs.

EMERGENCY VISION ISSUES: It’s extremely important not to neglect your vision needs during this time, so please don’t hesitate to call to schedule an appointment during the above hours in the event of injury, redness, discharge, possible infection, etc.

ROUTINE APPOINTMENTS: Currently, we are scheduling for routine exams for *after* April 6th. If you have a routine appointment already scheduled between now and April 6th, our staff will be contacting you to discuss your needs and how we can best meet them.

GLASSES OR CONTACTS (PREVIOUS ORDERS): You’ll get a call from our front desk (as always) when your glasses or contacts are ready for pickup, and you can stop in during our open hours (above) to pick up your orders. We can arrange free shipping as needed, although glasses are always best when we can fit them to you, in-person. Please call to discuss options.

NEED MORE CONTACTS? We need your business in order to stay in business, and we’re happy to re-fill orders for contacts and ship directly to your home for free.  Just call during our business hours to order or you can also go to our website www.maplegrovevisionclinic.com to order as well.

HOW TO REACH US: Call 763-420-8030 during business hours, or email us at drfrick@maplegrovevisionclinic.com

The health and safety of our patients has always been a top priority. As a reminder, here are the actions we take whenever a patient is in our office:

ONGOING SAFETY MEASURES:

NEW SAFETY MEASURES:

HOW YOU CAN HELP:

Please do not come in to our office if you’ve traveled out of the country in the last 14 days, have any symptoms of flu-like or respiratory illness, or have had known contact with anyone who has exhibited such symptoms or tested positive for the coronavirus. As noted above, we are happy to ship any orders directly to your home, or work with a family member to make sure your vision needs are being met.

We will continue to give (and follow) recommendations based on the evidence we have on safe delivery of eye care in a time of uncertainty.  We appreciate your continued support and understanding.

Sincerely,

Dr. Scott A. Frick and staff at MGVC

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Dear Patients- Our hours are changing during this two week period.

Starting Monday March 23rd we will have hours of 12-5 Monday through Thursday.

We are still closed March 20th, 27th and April 3rd. We will start back with regular business hours starting April 6th.