In the wake of the latest recommendations from the Center for Disease Control and the World Health Organization, we wanted to make you aware of new procedures taking place at Maple Grove Vision Clinic, effective immediately.
HOURS OF OPERATION: We will be open Monday to Thursday 12PM -4PM and we will be closed on Fridays. If you currently have a scheduled appointment outside those hours, our staff will contact you to see how we can best meet your needs.
EMERGENCY VISION ISSUES: It’s extremely important not to neglect your vision needs during this time, so please don’t hesitate to call to schedule an appointment during the above hours in the event of injury, redness, discharge, possible infection, etc.
ROUTINE APPOINTMENTS: Currently, we are scheduling for routine exams for *after* April 6th. If you have a routine appointment already scheduled between now and April 6th, our staff will be contacting you to discuss your needs and how we can best meet them.
GLASSES OR CONTACTS (PREVIOUS ORDERS): You’ll get a call from our front desk (as always) when your glasses or contacts are ready for pickup, and you can stop in during our open hours (above) to pick up your orders. We can arrange free shipping as needed, although glasses are always best when we can fit them to you, in-person. Please call to discuss options.
NEED MORE CONTACTS? We need your business in order to stay in business, and we’re happy to re-fill orders for contacts and ship directly to your home for free. Just call during our business hours to order or you can also go to our website www.maplegrovevisionclinic.com to order as well.
HOW TO REACH US: Call 763-420-8030 during business hours, or email us at drfrick@maplegrovevisionclinic.com
The health and safety of our patients has always been a top priority. As a reminder, here are the actions we take whenever a patient is in our office:
ONGOING SAFETY MEASURES:
- Any eye doctor or team member who is sick will always stay home
- We sanitize every piece of equipment after each use and again at the end of the day.
- We sanitize all patient contact surfaces between every patient with medical grade disinfectant.
- We have sanitizing stations in our office available for patients, doctors, and staff.
- Our team washes their hands often throughout the day.
NEW SAFETY MEASURES:
- If we don’t shake hands with our patients during this time, please don’t take it personally.
- We will make all efforts to practice social distancing, but due to the nature of our business, contact within 6 feet may be needed (to apply a drop to a patient’s eye, to properly fit eyewear, etc).
HOW YOU CAN HELP:
Please do not come in to our office if you’ve traveled out of the country in the last 14 days, have any symptoms of flu-like or respiratory illness, or have had known contact with anyone who has exhibited such symptoms or tested positive for the coronavirus. As noted above, we are happy to ship any orders directly to your home, or work with a family member to make sure your vision needs are being met.
We will continue to give (and follow) recommendations based on the evidence we have on safe delivery of eye care in a time of uncertainty. We appreciate your continued support and understanding.
Sincerely,
Dr. Scott A. Frick and staff at MGVC
We will be closed on Friday March 20th, 27th and April 3rd.